Help CenterDo I need a COVID-19 test to travel Internationally from the United States?
Currently, Mexico, Jamaica, and the Dominican Republic do not require a COVID test prior to departure from the U.S. It is recommended to review any entry and exit requirements via travel.state.gov for the most accurate, up-to-date information.
Do I need to get a COVID-19 test to return back to the United States?
As of 06/12/2022, the U.S. no longer requires a negative COVID test prior to re-entering the country from your destination. However, most resorts offer Covid testing prior to departure, and you can book a time slot for your test at the front desk at the time of check-in. It is recommended to review any entry and exit requirements via travel.state.gov for the most accurate, up-to-date information.
Do I have to use your travel coordinator?
When booking with us, you are working with an expert in the U.S.! In many cases, the couple plans events throughout your stay and all reservations must be booked at the same resort in order to attend. Our travel coordinator requests the rooms to be located close together, along with other small perks to make your stay comfortable and enjoyable.
Plus, we manage your reservation for you! We send regular reminders for any outstanding payments, requested flight details, or any other information we might need, and we provide a unique Guest Dashboard where you can access all of this information with ease. Booking with us also ensures that the bride and groom have access to consolidated information so that they may easily track the details of their guests from one location - who is attending, who has confirmed, etc.
We liaise with the resort and transfer company on your behalf, and we also offer 24/7/365 support for pre-travel, during travel, and after travel. Our goal is therefore to reduce stress so that all you need to do is relax and enjoy your trip!
Do I need a passport?
Yes! As you are traveling internationally, you do need a passport valid at least 6+ months past your travel dates. Passport cards are not valid for international air travel. If you have a passport, be sure to check the expiration date. If you don't already have a passport, we suggest applying a minimum of 6 months in advance of your trip as a precaution. Passport processing time can take up to 8-11 weeks.
Can I bring other guests not listed on my reservation?
Please note that only the guests on the reservation at the time of travel will be permitted access to the resort grounds.
Can I use American Dollars?
Yes, though some resorts and stores will not accept USD. Therefore, we recommend you inform your credit and debit card companies of the dates you will be traveling. Charges made at the resort or elsewhere on your trip may be subject to a foreign transaction fee by your bank (normally 1-3%).
Where can I view your Terms and Conditions?
You can view our complete Terms and Conditions at: https://destify.com/terms